Our training courses cover several topics including the following:
I. New Experienced Hires, Graduate Trainees, Entry Level Staff and Non-Managers.
Business & Professional Ethics
Effective Communication And High Impact Presentations
World Class Customer Service
Sales
Keys To Success In The Work Place And Empowerment
Emotional Intelligence In The Work Place
Developing An Entrepreneural Mindset
Conflict Resolution
Team Work
Time Management & Personal Effectiveness
Business Etiquette
Stress Management
Sexual Harassment
Effective Listening
Effective Business Writing
Basic Accounting
II. New Supervisors/Managers
Managerial Skills
The Role Of The Manager
- Planning
- Organizing
- Staffing
- Coaching
- Directing
- Delegating
- Controlling
Communicating With And Listening To Subordinates, Peers And Superiors
Money And Non-Money Tools For Employee Motivation
Managing Employee Performance
Effective Meetings
The Art Of Negotiation
The Manager As A Coach And Mentor
Finance For Non-Finance Managers
High Impact Presentations And Public Speaking Skills
Persuasion And Influencing Skills
Leadership Skills
Influencing People
Integrity
Emotional Intelligence In The Work Place
Staff And Team Development
Problem Solving
Self-Discipline
Communicating The Organization’s Vision And Mission
III. Mid-Level Managers - Advanced Managers' Training Program
Leadership
Strategy
Entrepreneurship
Talent Management
Compensation
Finance
Negotiations
Coaching And Mentoring
Emotional Intelligence In The Work Place
Decision-Making Under Uncertainty
Knowing When And When Not To Use Work Teams
Balancing HR Capabilities Among First-Level Managers And HR Staff
IV. Executive Level Training
Strategic Leadership
Leadership Development And Succession
Performance Management
Leading And Managing Organizational Change
Corporate Governance
LEADERSHIP AND CAREER ENHANCEMENT
We offer multiple mentoring and coaching programs that enable managers to improve their managerial abilities and overall performance. These specialized programs only target managers and leaders identified within the succession plan of the client.
SKILLS ASSESSMENT
We offer skills assessments during the recruitment process to evaluate an applicant’s job readiness. In addition to identifying and evaluating soft skills in relation to a specific job role, these assessments also measure a current employee’s performance as a basis for further training, development and/or promotion.